Check-in Scan

Reservation Management

These simple steps will guide you through the process of creating and viewing bookings on the Check-in Scan platform.

How to create a reservation from the app

If you want to keep track of the guests registered for each booking, you can check it from your app

Verify from the app how many guests have added their details

From the App

If you've made a reservation and need to update its information, you can manage it directly through your Check-in Scan account.

Modify the Dates and Number of Guests of an Existing Reservation

Reservas, número de huéspedes registrados en la app y panel de control

Check from the WEB dashboard how many guests have registered

How to cancel reservations that have not been sent to the authorities.

How to cancel reservations

From the WEB Dashboard

To be able to activate and deactivate notifications about bookings, follow the steps easily.

How do I manage booking notifications?

This article provides detailed guidance on how to send instructions to guests for each property

How to personalise the instructions for all reservations per property

This article provides detailed guidance on how to edit the instructions before sending them to guests by booking.

How to personalise the instructions for each reservation

Why can't I edit some details of my reservation?

If you want to delete a guest’s record, you can do so as long as the information has not yet been sent to the relevant authority.

How to Delete a Record if It Has Not Yet Been Sent to the Authorities

If you need to modify your guests' details after they have completed the check-in, you can do so from the app.

How to edit guest details before sending them to the authorities

General Information

Find answers and get help from Intercom Support and Community Experts

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