Check-in Scan

Check-in

Face-to-face check-in by mobile or tablet

Make a face to face check-in

If you have created a reservation and need to add guests, here we explain how to check-in your guests through the mobile app

How to Check-in Reservation Guests through the mobile app

In-person check-in

In this article we show you how to share the instructions with your guests.

Sharing instructions with the guest

This section explains step-by-step how to send the guest registration link via the mobile phone.

Send check-in via link application

What is the generic link for my property and how to use it?

We’ll explain where to download your property's QR code so that guests can check themselves in upon arrival.

What is and how do I download a QR code?

Online check-in

How to do an offline check-in

Offline check-in

If you want to register your guests before their arrival, they can complete the pre check.

What is the pre check-in?

If you receive the information from your guests before their arrival, here are the steps to follow

Can I register my guests before they arrive?

If the guests from the same booking arrive on different dates.

Can I check in guests that arrive on different dates?

If you would like to confirm that the information has been sent correctly to the relevant authorities, you can do it in several ways.

How do I know that the check-in has been completed and sent correctly?

General Information

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.