Check-in Scan

Maria Castro

Ernesto

Casandra Rojas

Reservations and pre check-in

Face-to-face check-in by mobile or tablet

Make a face to face check-in

If you have created a reservation and need to add guests, here we explain how to check-in your guests through the mobile app

How to Check-in Reservation Guests through the mobile app

In this article we show you how to share the instructions with your guests.

Sharing instructions with the guest

This section explains step-by-step how to send the guest registration link via the mobile phone.

Send check-in via link application

We’ll explain where to download your property's QR code so that guests can check themselves in upon arrival.

What is and how do I download a QR code?

What is the generic link for my property and how to use it?

How to do a check-in offline

Carmen

If you want to register your guests before their arrival, they can complete the pre check.

Reservations and Web Check-in - Receive your guest's data before their arrival.

If you receive the information from your guests before their arrival, here are the steps to follow

Can I register my guests before they arrive?

If you would like to confirm that the information has been sent correctly to the relevant authorities, you can do it in several ways.

How do I know that the check-in has been completed and sent correctly?

If you would like to know how many people have already added their check-in details follow these steps via website or the mobile application

Check how many guests added their personal information via website or the app.

If the guests from the same booking arrive on different dates.

Can I check in guests that arrive on different dates?

Find answers and get help from Intercom Support and Community Experts

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