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Make a face to face check-in

Face-to-face check-in by mobile or tablet

Lidia Valenzuela avatar
Written by Lidia Valenzuela
Updated over 11 months ago

When you go to Check-in with the app you will have to follow the following steps. Don't worry, it's a very simple process. As easy as scan, sign and send.

First of all, when you are on the home screen and after logging in with the Access button at the bottom right, you should see the following menu:

Click on the Check-in button to "Start a Check-in".

On the next screen we will select the city, property, check-in date and check-out date of the check-in we want to register. After confirming that the first guest to be scanned is the person who booked the holiday we can continue by clicking on the blue button "Next" - Scan documents.

Now it is time to scan the MRZ code (a set of alphanumeric digits usually found on the back of the ID card or passport) with your mobile or tablet camera. Place the document in the box you will see on the screen and when the app reads the data it will automatically skip to the next step.

You can always enter the data manually if you prefer.

The app will automatically read the data and fill in the form for you. On the next screen you just have to confirm that everything is OK to continue.

El siguiente paso es pedir al huésped que firme sobre la pantalla de tu dispositivo con el dedo un puntero.

We will confirm that the signature is correct and on the next screen we will see a summary of the guests that are going to check-in at this property on these dates.

We will be able to continue adding other guests or end the check-in.

Here is a video demonstration of how the app works in real time so you can see how easy and fast it is:

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