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I have forgotten my Check-in Scan password. How do I change it from my computer?

If you don’t remember your password or need to change it from your computer, here are the steps to follow.

Teresa Lauth González avatar
Written by Teresa Lauth González
Updated over 3 weeks ago

If you’ve forgotten your Check-in Scan password – don’t worry! You can reset it from your mobile device or your computer.

Go to the Check-in Scan website and click on "Login"

Below the login fields, you’ll see an option to reset your password.

Click on "Forgot your password?" and enter the email address you used to sign up for Check-in Scan.

Once you’ve entered your email address, we’ll send you an email.

It’s very important that you do not close this window and immediately go to your inbox to look for the email we sent you.

In the email, click on the button or link that says "Reset Password".

This will take you to a page where you can enter and confirm your new password to complete the recovery process.

You’re all set! The page will confirm that your password has been successfully changed, and you’ll be able to log in from the App or the Web Control Panel whenever you need.

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