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How do I add agents or employees?
How do I add agents or employees?

If you have partners, family or agents that help you with doing the check-ins, you can add them to your account at no extra cost!

Casandra Rojas avatar
Written by Casandra Rojas
Updated over a week ago

Sometimes, its not possible for you to do the check-ins yourself, or simply, its not your position within the company.
If you need to add other email accounts so that they can do the check-ins of your properties, you can go to your web control panel by clicking here and then clicking on "Agents" - "Add a new agent".

You can add the email of your agent, and a small reference so that they know from whom the email arrives.

Your agent will have to open the email that they receive and create their account from there.

The agent accounts, are able to do check-ins from their mobile phone, however, for security purposes, they wont be able to access the control panel.


You can have as many agents as you need, and these agents, in turn, can be agents for several users, for example, if they work as self employed agents.

If you prefer, 

You can select which of your properties each agent can see.

This will help you divide the work among several employees, or avoid confusion if each agent only registers guests into certain properties.
To modify which properties each agent can see, click on the "Edit" button next to the agents name, and a drop down box will appear with all of your properties, you can activate or deactivate which ones you want for each agent and only the ones marked in blue will be visible on the Check-in Scan application on their phone.

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