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How do I know that the check-in has been completed and sent correctly?
How do I know that the check-in has been completed and sent correctly?

If you would like to confirm that the information has been sent correctly to the relevant authorities, you can do it in several ways.

Casandra Rojas avatar
Written by Casandra Rojas
Updated over a week ago

To be able to send your guests information to the authorities, first, you would need to have registered your property at your nearest police station, here we explain how.
If you are not sending the information to the police yet but you are using the app to create and maintain your registry book, the information will be saved on your control panel.

  1. If your property is registered with the Guardia Civil, they will send you their own confirmation email to the email address that you gave them.

  2. We will send you a confirmation email every time you complete a check-in to inform you of how it has gone, if there has been any issue or sent correctly.

  3. Finally, you can always go to the website of the relevant authority and using your username and password that they gave you, you can see the registration there.

Even easier?

Whether you are registered with the police or not, you will receive a notification on the app when you have done a check-in on any of your properties.

You can find these notifications on the main page of the app, clicking on the bell, in the right hand bottom corner.


Once you click on the bell, you will be able to see all of the check-ins that have been completed on your properties recently, whether that be through your account, one of your agents, or a guest doing a self check-in using a QR code.

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