The first step is to register your property in SES Hospedajes. To do this, you will need a Digital Certificate, electronic DNI (DNIe), or be registered in the Cl@ve system.

The responsibility for registering on the platform lies with whoever manages the properties (not necessarily the owner).

The digital certificate is ONLY required to register your property with the Ministry of the Interior and obtain the SES Hospedajes codes. Check-in Scan will never ask for it to register guests or send data. Likewise, it is not necessary to have it on the mobile device where our app is installed.

It’s also essential to have the autofirm@ or cl@ve firma program installed on your computer to digitally sign the establishment registration request.

You can download it here based on your computer type: https://firmaelectronica.gob.es/Home/Descargas.html

NOTE: As these identification tools are provided by the Spanish Government and external to our platform, technical support for obtaining and using them is beyond our scope. If you have questions, we recommend consulting with your legal advisor or management office.

You will be asked for identification, and you can select from the methods provided by the Spanish Government.

If you don’t have any of these identification tools, refer to the previous section ("How to Access SES Hospedajes") for more information.

In the PROFILE section, you must complete “My entity data” and select the "Web Service communication" option to enable automatic data notifications to SES Hospedajes.

NOTE: If you haven't selected "Web Service communication" when registering the property, the “Communication Service” box won’t appear.

Next, you’ll need to fill out the registration form with the property information.

Once the registration is complete, the SES Hospedajes platform will send you an email with your new property credentials (Web Service User, Web Service Password, Establishment Code, and Landlord Code). The email will have the following structure, containing the four key pieces of information needed to connect your property from Check-in Scan with SES Hospedajes:

Clicking on the @ icon in the "Access to the registration of establishments and entities" section (as shown in the image above) and navigating to your profile, in the "My registration data" section, the code will appear in the "Code" field. As shown in the following image:

On the next screen, click "New communication" on the "Fill out form" button.

On this screen, you need to select the name of the property in "Select an establishment" and in "Select a type of communication," choose "Travelers report." After this, click the "Continue" button at the bottom.

The "New communication" screen will now appear, and in the establishment information section, you will be able to copy your "Establishment Code."

If you already have QR codes printed for your properties or use a generic link for your reservations, there is no need to generate a new QR code or link. They will continue to work even after switching to SES Hospedajes.

Once your property is registered with SES Hospedajes and you have your new credentials, log into your Check-in Scan control panel: https://app.checkinscan.com/client/login.

We recommend copying and pasting from the SES email or the Web Service user profile to avoid errors.

If your property is already added to our platform, simply connect it as explained in section 2 (Connecting Your Property to SES Hospedajes from Check-in Scan). However, if you haven’t added a property to Check-in Scan and need to add it and connect it to SES, follow these steps:

If, after entering your SES credentials, your property appears disconnected, we recommend the following:

Once the change is complete, you’ll receive an email and be able to update the password from your Check-in Scan control panel.

NOTE: We recommend also verifying that the rest of the details (Web Service User, Web Service Password, Establishment Code, Landlord Code) are correct.