Before you can start using the Check-in Scan App, we need your property details in order to send guest data to the authorities or simply to fill in the guest registration forms for you.
Go to the main page of Check-in Scan.
Click the “LOG IN” button in the top right corner.
Enter the email and password you created for our platform. You can use the same credentials you use to log into your account in the app.
Once logged in, you’ll access your Web Dashboard. Click on “PROPERTIES”, then click “ADD PROPERTY.”
Select the type of property you are renting out.
If you have trial days, you’ll be able to try all the features for free.
Once the trial period ends, you’ll need to choose the plan that best suits your needs.
You’ll need to complete your property details:
Name of the property on the App: The name of your property is the one that will appear on the application during the Check-in and on your Partes de Viajero.
Internal Reference: If you are an Estate Agency or Property Management company with a lot of properties then you could well have them catalogued with References, if not, you can number them as 001, 002, 003...etc.
Add the Province and City where the property is located.
Fill out the NIF/CIF with the property owner's details, authorised representative or company.
Name of the owner, authorised representative or company.
Click on "Save and continue".
If you already have a username and password for the police portal, select the type of authority you work with (SES Hospedajes, Mossos d’Esquadra, or Ertzaintza), and enter your credentials in the appropriate fields.
If you receive an error after clicking "Next", double-check your username and password, and make sure you’ve selected the correct authority.
If you don’t yet have your credentials or you’re not sure where to find them, we’ll explain how to get them:
In the meantime, you can still use the app to generate your Registry Books and Partes de Viajero by selecting "I don't have a username and password for the police website."
Finally, and only if you rent individual rooms (If the establishment is a Hotel, Rural complex or Hostal, for example) add the names or numbers of the rooms and press "Save Property".
Finally, you can modify the property settings, always keeping in mind the legal requirements of your Autonomous Community. If you’re not sure, we recommend leaving the default settings.


