Before you can start using the Check-in Scan App, we need your property details in order to send guest data to the authorities or simply to fill in the guest registration forms for you.
Go to the main page of Check-in Scan.
Click the “LOG IN” button in the top right corner.
Enter the email and password you created for our platform. You can use the same credentials you use to log into your account in the app.
Once logged in, you’ll access your Web Dashboard. Click on “PROPERTIES”, then click “ADD PROPERTY.”
Select the type of property you are renting out.
The next steps are quite simple, however, some fields can be confusing if you have never done it before.
Name of the property on the App: The name of your property is the one that will appear on the application during the Check-in and on your Partes de Viajero.
Internal Reference: If you are an Estate Agency or Property Management company with a lot of properties then you could well have them catalogued with References, if not, you can number them as 001, 002, 003...etc.
Add the Province and City where the property is located.
Fill out the NIF/CIF with the property owner's details, authorised representative or company.
Name of the owner, authorised representative or company.
Click on "Save and continue".
Enter your Tourism Licence Code. If you don’t have one, you’ll need to request it from the Ministry of Tourism of your Autonomous Community (Consejería de Turismo de tu Comunidad Autónoma). You can find more information [here].
If you previously created a Property Group, check the corresponding box and select the group the property belongs to.
If you already have a username and password for the police portal, select the type of authority you work with (SES Hospedajes, Mossos d’Esquadra, or Ertzaintza), and enter your credentials in the appropriate fields.
If you receive an error after clicking "Next", double-check your username and password, and make sure you’ve selected the correct authority.
If you don’t yet have your police credentials, this article explains how to obtain them.
In the meantime, you can still use the app to generate your Registry Books and Partes de Viajero by selecting "I don't have a username and password for the police website."
Finally, and only if you rent individual rooms (If the establishment is a Hotel, Rural complex or Hostal, for example) add the names or numbers of the rooms and press "Save Property".
Finally, you can modify the property settings, always keeping in mind the legal requirements of your Autonomous Community. If you’re not sure, we recommend leaving the default settings.