Before you can start using the Check-in Scan App, we need your property details in order to send guest data to the authorities or simply to fill in the guest registration forms for you.
Go to the main page of Check-in Scan. Click the “Login” button in the top right corner.
Enter the email and password you created for our platform. You can use the same credentials you use to log into your account in the app.
Once logged in, you’ll access your Web Dashboard. Click on “Properties” > “Add property”
Select the type of property you are renting out.
If you have trial days, you’ll be able to try all the features for free.
Once the trial period ends, you’ll need to choose the plan that best suits your needs.
Complete the property details in the form that will appear on screen:
Property name in the app: This is the name that will appear in the application during check-in and on your guest registration forms.
Reference (optional): If you manage multiple properties, you can create references to differentiate them.
Company name: Name and surname of the owner or the managing company.
Tax ID (NIF/CIF): Enter the ID number of the property owner, authorized person, or company.
Add the country, autonomous community, province, and city where the property is located.
You can also add optional information such as a property description, a Google Maps link, and a property photo.
Click "Save and continue".
If you already have a username and password for the police portal, select the type of authority you work with (SES Hospedajes, Mossos d’Esquadra, or Ertzaintza), and enter your credentials in the appropriate fields.
If you receive an error after clicking "Next", double-check your username and password, and make sure you’ve selected the correct authority.
If you don’t yet have your credentials or you’re not sure where to find them, we’ll explain how to get them:
In the meantime, you can still use the app to generate your Registry Books and Partes de Viajero by selecting "I don't have a username and password for the police website."
Finally, and only if you rent individual rooms (If the establishment is a Hotel, Rural complex or Hostal, for example) add the names or numbers of the rooms and press "Save Property".
Finally, you can modify the property settings, always keeping in mind the legal requirements of your Autonomous Community. If you’re not sure, we recommend leaving the default settings.