Skip to main content

Where are my guest registrations forms (partes de viajeros) and registry book?

Your registry books contain all of the details of each guest in individual documents called Partes de Viajero

To download your guest Registry Book, go to the Check-in Scan website, click on Log in, and enter your account email address and password.

Once inside your dashboard, go to the Registry Book tab, where you will find the registration book corresponding to each property. Click on Download.

Select the date range you wish to download by clicking on the calendar. Then click Generate to create the file.

The system will display a message indicating that the file is being prepared. Click Close.

After that, click on Verify.

Finally, you will see the list of Registration Books available for download.

NOTE: You will also be able to download the Registration Books of deleted properties, which will appear highlighted in red within the list. However, if the Download button does not appear for a property, it means that no check-in has been completed for that property.

If you wish to download the Traveler Report for a specific check-in, you must go to the Check-ins tab and click the Action button next to the corresponding check-in. This will allow you to download the traveler reports for that specific check-in.

This registration book and its traveler reports are securely encrypted and stored on our own servers, accessible only by you, 365 days a year.

Did this answer your question?