You’ll need to log in to your Check-in Scan account to start the setup:
Once inside, go to the “Properties” section and click the “Edit” button for the corresponding property.
You’ll find the tab for the new “Deposits” feature. Activate the toggle to enable it for that property and click on “Connect with Stripe”.
Stripe is the platform we use for online payment management.
By connecting your Check-in Scan account with Stripe, you can automatically manage the collection and refund of guest security deposits via credit or debit card, without having to do it manually.
When you click “Connect with Stripe”, the notice shown in the following image will appear.Read it carefully and, if you agree, click “Continue”.
As indicated in the notice, you will be redirected to the Stripe page, where you can create a new account or log in if you already have one.
Read it carefully and, if you agree, click “Continue.”
As indicated in the notice, you will be redirected to the Stripe page, where you can create your account or log in if you already have one.
You can find the steps to create a Stripe account by clicking below:
How to customize the security deposit according to your property’s needs
Once your account is created, you will be automatically redirected to Check-in Scan.
From there, your property will be connected to Stripe, and the security deposit configuration will be enabled.
You will be able to enter the amount of the deposit, the number of days it will remain on hold after the guest’s check-out, who will cover the processing fees, and whether you want the guest to pay it directly through the app or at the property.
The guest will be able to view and pay the deposit directly from the online check-in link:
When checking the deposit details, they will see the amount you have customized in your account:
The guest will then need to enter their email address and will receive a verification code:
Once their email is verified, they will be redirected to the Stripe payment gateway to enter their card details:
On the payment gateway, the guest will be able to enter the card details they wish to use for the payment. Once the information is completed, they must click “Pay".
If the card details are correct, a payment confirmation will be displayed, indicating that the deposit amount has been successfully placed.
