In order to send your guest details to the authorities, you will need a username and password for their computer system, if you have not got this information as of yet, have a look at this article, we think it will be of use.

If you already have a username and password for the web page of the Mossos D`esquadra but for one reason or another, it is not possible to enter, here we explain how to change your password.

To change the password you will have to go to the main page of the Webpage of Registration of Guests of Tourism Establishments. 

Below the box of where you would enter your username and password, you will find the option "¿Ha olvidado su contraseña?"

If you choose this option, a pop up screen will appear in which you must introduce the user code, which is the Police Establishment Identification number and the contact email that was reported on the PI 15 form, when the establishment was registered.

Once you have entered the information, you must press the icon "Reiniciar contraseña", then the new password will be sent automatically to the email address that you gave them.

If this option gives you any issues, you can always contact them via the following options:

By Telephone: 934868426
By Contact Form:  CLICK HERE

Once you have successfully changed your password, you can return to your Check-in Scan property page and then modify it on our system so that you can continue doing your check-ins. Here we explain how.

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